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Something not working, or a question the app does not answer? Write to the address at the bottom of this page. Include the model of your iPhone and the version of iOS — it saves a round of questions.
On your iPhone, and only there. Nothing goes to a server of ours, because there isn't one — the app has no account and no cloud storage. The full detail is in the Privacy Policy.
The app keeps everything on the device, so lists move with your iPhone backup. Restoring the new phone from an iCloud or computer backup of the old one brings them across. Setting the new phone up as new does not — that data stayed on the old device.
Prices are checked when you press the button, not in the background. Some shops publish a price the app can read and some do not — where it can't, the app says so instead of guessing. Type the price yourself and it will be kept as yours.
The app reads what the shop publishes about its own page. Some shops draw the page with scripts, some refuse requests that don't come from a browser. The link is always saved even when nothing else could be read, so you can open it later.
Only names and birthdays are copied — never phone numbers or addresses. If you declined the permission, it can be turned on in iOS Settings → Privacy & Security → Contacts. Adding people by hand works exactly the same.
Open iOS Settings, tap your name at the top, then Subscriptions. Cancelling there stops the renewal; access continues until the end of the period already paid for. Refunds are handled by Apple at reportaproblem.apple.com.
Open the subscription screen and tap Restore purchases. This asks Apple what your Apple Account owns. If it still doesn't help, write to us with the date of purchase.
Technically yes — the draw runs on the organiser's device. The app does not pretend otherwise. It hides results from other participants in the interface, and that is what it claims, no more.